Ubuntu Disability Service logo

☎ 1300 1 UBUNTU (1300 118 286)

info@ubuntuservice.com.au

Unit 301 23-25 North Rocks Rd

North Rocks NSW 2151

NDIS Logo
Call Now

Supporting Independence With Ubuntu

Delivering individualised NDIS services across Greater Geraldton, WA

Empowering Services, Tailored To You

Experience the transformative power of personalised support from a team that cares.

We support self-managed and plan-managed participants.

1:1 Supports

Our one-on-one supports are about more than just assistance; they're about fostering a relationship of mutual trust and respect. Tailored to the specific needs of each person we serve, these supports may include personal care, assistance with daily tasks, or help with mobility and travel. The goal? To empower you to achieve your fullest potential and maintain your independence.

Community Engagement

Engagement within the community is a cornerstone of a full and meaningful life. At Ubuntu Service, we help people living with disability to connect with their community, fostering a sense of belonging and participation. This might involve assistance with attending local events, participating in group activities, or simply enjoying a day out in beautiful Sydney. The result? A richer, more connected life experience.

Building Life Skills

The ability to carry out daily tasks independently can significantly enhance one's sense of self-confidence and accomplishment. Our life skills development services are aimed at supporting people in learning or improving skills that are essential for daily living, enhanced relationships and community engagement. This could include money management, cooking, employment skills or using public transportation. Our aim is to boost independence and promote a sense of empowerment.

Community Nursing

Our community nursing is provided by experienced, qualified nurses who understand the unique needs of those living with disability. We offer a range of services including complex care management, medication administration, PEG feeding and wound care, all provided in the comfort and familiarity of your own home. These services not only support health and well-being, but also provide peace of mind to you and your loved ones, knowing that professional, compassionate care is readily available.

Ubuntu provides disability support services under the following NDIS categories

Assistance with Daily Personal Activities

Assistance with Daily Personal Activities - High Intensity

Development of Daily Living and Life Skills

Travel and Transport

Assistance with Household Tasks

Assistance in Group/Shared Living Arrangements

Community Participation Supports

Group and Centre-Based Activities

Improved Daily Living Skills

Community Nursing Care

Innovative Community Participation

Therapeutic Supports

Specialised Support Coordination

Talk to our Support Advisors

☎ 1300 1 UBUNTU

(1300 118 286)

Ubuntu Disability Service is built on resilience, offering help and support for others

About Ubuntu Service

Resilience in Service, Strength in Support

"Ubuntu Service is our testament to resilience, born from my experience as a survivor of war. I have chosen to transform this past into a beacon of help and support for others. At Ubuntu Service, we bring a unique perspective to disability care, nurturing abilities, enhancing independence and fostering community connections. All with the underlying values of collective good and unconditional assistance that define the spirit of 'Ubuntu'."

Fifi

Founder & CEO, Ubuntu Service

Frequently Asked Questions

We've answered some common questions about the NDIS and how to get started with Ubuntu Service. Don't see your particular query answered? Call us on:

1300 1 UBUNTU

(1300 118 286)

We'd love to assist.

  • How do I apply for the NDIS?

    If you meet the eligibility criteria, you can apply for the NDIS by completing an Access Request Form. More details can be found on the NDIS application page​.

  • What are the eligibility requirements for the NDIS?

    To be eligible for the NDIS, there are three main criteria a person must meet:

    1. Age: You must be under 65 years of age when you first apply for the NDIS.
    2. Residency: You must live in Australia and be an Australian citizen, hold a Permanent Visa, or a Protected Special Category Visa.
    3. Disability requirements: You must have a permanent disability that significantly affects your ability to take part in everyday activities, or a developmental delay.

    You can find out more about the eligibility criteria here​.

  • How does the NDIS planning process work?

    The NDIS planning process is a collaborative effort between the participant and the NDIA. Once you are deemed eligible, a plan will be created which outlines your supports and services that will be funded through the NDIS. This plan is tailored to your individual needs and goals, and includes three types of budgets: Core, Capacity Building, and Capital. You can learn more about the planning process here​​.

  • What are Service Agreements and why are they important?

    Service agreements are contracts between an NDIS participant and a service provider, like Ubuntu Service. They outline the type of supports provided, the cost of those supports, and how and when supports will be delivered. Service agreements are important as they ensure both parties understand their rights and responsibilities. You can manage your service agreements through the myplace portal​.

  • What makes Ubuntu Service different from other providers?

    One of the key differences is Ubuntu Service's commitment to consistency. Clients will always have the same support team, which fosters a sense of familiarity and trust. Additionally, Ubuntu Service stands out because of our team's clinical experience, providing a level of expertise and understanding that greatly benefits our clients and their families.

  • Will I always have the same support team?

    We understand the power of consistency and the importance of building strong relationships between participants and their support teams. Therefore, they aim to ensure participants continue to work with the same support team throughout all the stages of your life.

  • How do I get started with Ubuntu Service?

    Getting started with Ubuntu Service is a supportive and personalised process. Even if you don't have NDIS funding in place, we're here to help. We can assist you in understanding your eligibility for the NDIS, guide you through the application process, and help with the creation of your NDIS plan. 


    Once your plan is approved, we can provide you with a range of services tailored to your needs. Our team is always ready to offer friendly support and advice. Don't hesitate to call us and kick-start your journey towards greater independence and inclusion.

Get To Know Ubuntu Service

Woman with disability smiling with her fingers forming a peace sign

Experienced Support

Our senior team come from clinical backgrounds and have direct experience as disability support workers. We bring a wealth of understanding to your unique situation including your complex care needs.

Embracing Diversity

We welcome and support the Culturally and Linguistically Diverse (CALD) community, promoting an environment of inclusion and respect.

Embodying Ubuntu

Ubuntu isn't just our name, it's our philosophy. With Ubuntu Service, you're joining a community that values collective good and shared purpose.

NDIS Logo

Ensuring safety, upholding standards

Ubuntu Service places the highest priority on your safety and well-being. We adhere strictly to NDIS practice standards and code of conduct, ensuring our services are not only of top quality but also meet rigorous safety measures. Our staff are police-checked, fully insured and ready to provide secure, reliable assistance.

Ubuntu Code of Conduct

Refer Someone

Do you know someone who could benefit from our services in Geraldton and beyond? As part of our mission to empower and uplift people living with disabilities, we warmly welcome your referrals. Whether you're a member of the community or an active NDIS participant, your referral can be the first step in someone's journey towards improved quality of life. Let's work together to make a meaningful difference. Please take a moment to fill out our referral form - it's the first step towards transformative change.

Sign up to our newsletter

Take the next step with Ubuntu Service

Ready to embark on a journey of independence, community connection and self-empowerment? Call us or email us today. Let's walk this path together, providing the support you need to live life on your terms.

Share by: