☎ 1300 1 UBUNTU (1300 118 286)
info@ubuntuservice.com.au
Unit 301 23-25 North Rocks Rd
North Rocks NSW 2151
Experience the transformative power of personalised support from a team that cares.
We support self-managed and plan-managed participants.
Our one-on-one supports are about more than just assistance; they're about fostering a relationship of mutual trust and respect. Tailored to the specific needs of each person we serve, these supports may include personal care, assistance with daily tasks, or help with mobility and travel. The goal? To empower you to achieve your fullest potential and maintain your independence.
Engagement within the community is a cornerstone of a full and meaningful life. At Ubuntu Service, we help people living with disability to connect with their community, fostering a sense of belonging and participation. This might involve assistance with attending local events, participating in group activities, or simply enjoying a day out in beautiful Sydney. The result? A richer, more connected life experience.
The ability to carry out daily tasks independently can significantly enhance one's sense of self-confidence and accomplishment. Our life skills development services are aimed at supporting people in learning or improving skills that are essential for daily living, enhanced relationships and community engagement. This could include money management, cooking, employment skills or using public transportation. Our aim is to boost independence and promote a sense of empowerment.
Our community nursing is provided by experienced, qualified nurses who understand the unique needs of those living with disability. We offer a range of services including complex care management, medication administration, PEG feeding and wound care, all provided in the comfort and familiarity of your own home. These services not only support health and well-being, but also provide peace of mind to you and your loved ones, knowing that professional, compassionate care is readily available.
Assistance with Daily Personal Activities
Assistance with Daily Personal Activities - High Intensity
Development of Daily Living and Life Skills
Travel and Transport
Assistance with Household Tasks
Assistance in Group/Shared Living Arrangements
Community Participation Supports
Group and Centre-Based Activities
Improved Daily Living Skills
Community Nursing Care
Innovative Community Participation
Therapeutic Supports
Specialised Support Coordination
"Ubuntu Service is our testament to resilience, born from my experience as a survivor of war. I have chosen to transform this past into a beacon of help and support for others. At Ubuntu Service, we bring a unique perspective to disability care, nurturing abilities, enhancing independence and fostering community connections. All with the underlying values of collective good and unconditional assistance that define the spirit of 'Ubuntu'."
Fifi
Founder & CEO, Ubuntu Service
We've answered some common questions about the NDIS and how to get started with Ubuntu Service. Don't see your particular query answered? Call us on:
(1300 118 286)
We'd love to assist.
If you meet the eligibility criteria, you can apply for the NDIS by completing an Access Request Form. More details can be found on the NDIS application page.
To be eligible for the NDIS, there are three main criteria a person must meet:
You can find out more about the eligibility criteria here.
The NDIS planning process is a collaborative effort between the participant and the NDIA. Once you are deemed eligible, a plan will be created which outlines your supports and services that will be funded through the NDIS. This plan is tailored to your individual needs and goals, and includes three types of budgets: Core, Capacity Building, and Capital. You can learn more about the planning process here.
Service agreements are contracts between an NDIS participant and a service provider, like Ubuntu Service. They outline the type of supports provided, the cost of those supports, and how and when supports will be delivered. Service agreements are important as they ensure both parties understand their rights and responsibilities. You can manage your service agreements through the myplace portal.
One of the key differences is Ubuntu Service's commitment to consistency. Clients will always have the same support team, which fosters a sense of familiarity and trust. Additionally, Ubuntu Service stands out because of our team's clinical experience, providing a level of expertise and understanding that greatly benefits our clients and their families.
We understand the power of consistency and the importance of building strong relationships between participants and their support teams. Therefore, they aim to ensure participants continue to work with the same support team throughout all the stages of your life.
Getting started with Ubuntu Service is a supportive and personalised process. Even if you don't have NDIS funding in place, we're here to help. We can assist you in understanding your eligibility for the NDIS, guide you through the application process, and help with the creation of your NDIS plan.
Once your plan is approved, we can provide you with a range of services tailored to your needs. Our team is always ready to offer friendly support and advice. Don't hesitate to call us and kick-start your journey towards greater independence and inclusion.
Our senior team come from clinical backgrounds and have direct experience as disability support workers. We bring a wealth of understanding to your unique situation including your complex care needs.
We welcome and support the Culturally and Linguistically Diverse (CALD) community, promoting an environment of inclusion and respect.
Ubuntu isn't just our name, it's our philosophy. With Ubuntu Service, you're joining a community that values collective good and shared purpose.
Ubuntu Service places the highest priority on your safety and well-being. We adhere strictly to NDIS
practice standards and
code of conduct, ensuring our services are not only of top quality but also meet rigorous safety measures. Our staff are police-checked, fully insured and ready to provide secure, reliable assistance.
Do you know someone who could benefit from our services in Geraldton and beyond? As part of our mission to empower and uplift people living with disabilities, we warmly welcome your referrals. Whether you're a member of the community or an active NDIS participant, your referral can be the first step in someone's journey towards improved quality of life. Let's work together to make a meaningful difference. Please take a moment to fill out our referral form - it's the first step towards transformative change.
Ready to embark on a journey of independence, community connection and self-empowerment? Call us or email us today. Let's walk this path together, providing the support you need to live life on your terms.
☎ 1300 1 UBUNTU (1300 118 286)
info@ubuntuservice.com.au
Ubuntu proudly serves the community of Greater Geraldton in WA.
ABN: 50 658 495 268
We recognise the objectives of the Convention on the Rights of Persons with Disabilities. We also acknowledge the traditional custodians of country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to elders past and present.
Ubuntu Service is proud to support the communities of Greater Geraldton in Western Australia including Rangeway, Woorree, Sunset Beach, Moonyoonooka, Wandina, Cape Burney, Wonthilla, Webberton, Beachlands, Mount Tarcoola, Utakarra, East Chapman, Ellendale and beyond.